What happens if I don't comply with BFSG?

Market surveillance authorities can impose fines of up to €100,000 for BFSG violations. They can also order that products or services be modified, withdrawn from the market, or their distribution banned until barriers are removed. There is also a civil law risk: qualified consumer protection organisations can challenge violations through group legal action, even though BFSG is not classic competition law. In practice, authorities typically do not conduct comprehensive inspections, but complaints from users or organisations can trigger an investigation at any time. A documented accessibility statement helps you demonstrate your compliance efforts clearly.