What evidence must I retain if the data protection authority asks questions?

At minimum three artefacts. First, the system prompts and bot configuration as they existed at the relevant point in time — versioning is mandatory; without it you cannot prove what was active on day X. Second, the conversation logs for the requested period, with timestamps and user IDs. Third, the training records for staff who manage the bot. Retention period: at least three years, and for ongoing proceedings until resolution. Anyone who cannot produce these is exposed under Art. 5 Abs. 2 DSGVO (accountability principle).

Dig deeper

This question is part of our article on "AI Chatbot Lies? Your Business Is Liable — The OLG Hamm Ruling". You'll find the full context and all related angles there.

Read the full article →